Refund Policy – IPTV Smarters Pro Subscriptions

At IPTVSmartersPro.com, we offer digital IPTV subscription services. This Refund Policy explains when refunds may be issued and under what conditions.

1. No Refund After 7 Days of Use

Once your IPTV login is activated and used for more than 7 days, we cannot offer a refund. This is due to the nature of our digital service — which, once delivered and accessed, is considered consumed. Our servers and activation systems detect usage and connection history to confirm delivery.

2. Why Refunds Are Not Offered for Digital IPTV Services

IPTV subscriptions are digital products that cannot be returned. Once credentials are delivered and streaming begins, the product is fully accessible. Unlike physical goods, IPTV access cannot be "sent back." Therefore, after 7 days of verified use, no refund will be granted — even in cases of user error, device issues, or personal changes.

3. Server Updates & Channel Changes

IPTV channels may change due to provider updates or legal restrictions. We may switch servers, update playlists, or remove channels to maintain stability. These updates are not valid grounds for refund, but we do provide alternatives when possible.

4. Test Before You Order

To ensure you are fully satisfied, we strongly recommend requesting a 24-hour IPTV test before placing a paid order. This allows you to verify device compatibility, streaming quality, and content categories (including optional adult channels).

5. Exceptions

Refunds may be considered only in the following rare cases, and within 7 days of purchase:

• Activation failed and support could not resolve the issue
• Service was never delivered within a reasonable time frame (e.g. more than 24 hours after payment)

6. Contacting Us

If you believe you are eligible for a refund based on the above, please contact our team at:

• Email: [email protected]
• WhatsApp: +44 7782 352293

This refund policy was last updated on June 4, 2025.